V. Kumar
About the Author
V. Kumar is a distinguished scholar and thought leader in the field of marketing, renowned for his pioneering contributions to customer analytics and relationship management. With decades of experience as a professor and consultant, he has shaped the strategies of global corporations through data-driven insights that transform how businesses engage with their audiences. Kumar's work emphasizes the power of metrics in fostering loyalty and driving sustainable growth, making complex concepts accessible to both academics and practitioners. His research has been widely published in top journals, and he continues to influence the evolving landscape of digital marketing with innovative frameworks that prioritize customer lifetime value.
