Reference and Information Services: An Introduction


Related Textbooks


Recent Blog Posts

8 Funny Books That Are Guaranteed to Make You Smile
7 Best Summer Beach Reads to Take on Your Next Vacation
What Newly Released Books Are Trending in 2019? Don't Miss This Must-Read Novel!
Interview with Sara Crawford
5 Captivating Historical Mystery Books That Will Thrill You

Other Links

Most Popular Textbooks
Most Popular High School Textbooks
Most Popular Associates Textbooks
Most Popular Bachelors Textbooks
Most Popular Masters Textbooks
Most Popular Doctoral Textbooks
Most Popular Vocational Textbooks
ISBN-10 / ISBN-13083891568X / 9780838915684
Edition4
AuthorKay Ann Cassell
PublisherNeal-Schuman Publishers (on 2018-06-13)
Binding TypePaperback
Number Of Pages448
User Ratings
(No ratings yet)
This book has been found by other users. Do you have this book? Trade it in for cash!
This textbook is primarily used in: (0 total votes)
Product Description
Designed to complement every introductory library reference course, this is the perfect text for students and librarians looking to expand their personal reference knowledge, teaching failsafe methods for identifying important materials by matching specific types of questions to the best available sources, regardless of format. Guided by a national advisory board of educators and practitioners, this thoroughly updated text expertly keeps up with new technologies and practices while remaining grounded in the basics of reference work. Chapters on fundamental concepts, major reference sources, and special topics provide a solid foundation; the text also offers fresh insight on core issues, including

  • ethics, reader's advisory, information literacy, and other key aspects of reference librarianship;
  • selecting and evaluating reference materials, with strategies for keeping up to date;
  • assessing and improving reference services;
  • guidance on conducting reference interviews with a range of different library users, including children and young adults;
  • a new discussion of reference as programming;
  • important special reference topics such as Google search, 24/7 reference, and virtual reference; and
  • delivering reference services across multiple platforms

As librarians experience a changing climate for all information services professionals, in this book Cassell and Hiremath provide the tools needed to manage the ebb and flow of changing reference services in today's libraries.

Amazon Reviews



Details compiled in 9.8886 seconds.

Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates.

Textbooknova.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com

CERTAIN CONTENT THAT APPEARS ON TEXTBOOKNOVA.COM COMES FROM AMAZON SERVICES LLC. THIS CONTENT IS PROVIDED 'AS IS' AND IS SUBJECT TO CHANGE OR REMOVAL AT ANY TIME.