When Machines Become Customers: Ready or not, AI enabled non-human customers are coming to your business. How you adapt will make or break your future.
by Don Scheibenreif, Mark Raskino
Explore how AI-enabled non-human customers are transforming business and why adaptation is critical for future success.
About This Book
When Machines Become Customers examines the rise of AI-enabled non-human customers and their impact on business.
The book explores how organizations must prepare for this shift to remain competitive.
Authors Don Scheibenreif and Mark Raskino provide guidance on adapting strategies for this emerging customer type.
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