Netflix: Striving for Customer Satisfaction
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Netflix: Striving for Customer Satisfaction

by Dr. Wagih R. Elgohary, Elgohary, Wagih R., Ph.D.

Customer Experience Business Case Study Entertainment Marketing
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Netflix: Striving for Customer Satisfaction explores the relationship between Netflix and the people it serves. With a focus on customer satisfaction, this concise business-oriented work provides a starting point for readers interested in customer service, management, and the challenges of serving customers in the entertainment industry.

About This Book

Netflix: Striving for Customer Satisfaction focuses on the connection between Netflix and customer satisfaction.

The book presents a business-oriented perspective on the importance of understanding and serving customers.

Its subject matter may interest readers exploring customer service, business practices, and the experience of using a major entertainment platform.

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I will be using this book for: