Services Marketing, 6th Edition, Indian Edition
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Services Marketing, 6th Edition, Indian Edition

by Mary Jo Bitner, Valarie A Zeithaml, Dwayne D Gremler, Ajay Pandit

Business Education Marketing
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Services Marketing, 6th Edition, Indian Edition offers students and professionals a structured introduction to the field of services marketing. Authored by Mary Jo Bitner, Valarie A Zeithaml, Dwayne D Gremler, and Ajay Pandit, it serves as a business and marketing education resource.

About This Book

Services Marketing, 6th Edition, Indian Edition presents a focused examination of marketing in the services context.

Written by Mary Jo Bitner, Valarie A Zeithaml, Dwayne D Gremler, and Ajay Pandit, the book is designed for readers seeking a structured foundation in services marketing.

This edition supports study and reference in business and marketing education, with particular relevance to readers in the Indian edition context.

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