Mapping Work Processes, Second Edition
by Bjørn Andersen, Tom Fagerhaug, Bjørnar Henriksen, And Lars E. Onsøyen
A concise handbook offering proven methods to map, analyze, and enhance organizational work processes for better performance.
About This Book
Mapping Work Processes, Second Edition provides guidance on analyzing and documenting business workflows.
The book emphasizes practical techniques for identifying inefficiencies and opportunities for improvement.
Readers learn structured approaches to process mapping that support quality and operational goals.
Content is presented in a concise format suitable for practitioners and process improvement teams.
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