Bjørn Andersen

About the Author

Bjørn Andersen is a distinguished expert in process management and organizational efficiency, with decades of experience consulting for global corporations and academic institutions. Holding a PhD in industrial engineering, he has dedicated his career to demystifying complex workflows, helping leaders streamline operations and boost productivity. His practical insights, drawn from real-world implementations, have transformed how businesses approach process mapping and continuous improvement. As the author of Mapping Work Processes, Second Edition, Andersen provides actionable frameworks that empower professionals to visualize, analyze, and optimize their operations. Beyond writing, he lectures internationally, sharing his passion for turning chaotic systems into harmonious, high-performing entities.