Phil Terry

About the Author

Phil Terry is a visionary entrepreneur and thought leader whose innovative ideas have reshaped how businesses engage with their customers. With decades of experience in product development and corporate transformation, he has advised Fortune 500 companies on leveraging customer-centric strategies to drive sustainable growth and societal impact. In his groundbreaking book, Customers Included: How to Transform Products, Companies, and the World - With a Single Step, Terry outlines a revolutionary approach that places customers at the heart of every decision, empowering organizations to create meaningful change. A sought-after speaker and consultant, he continues to inspire leaders worldwide to rethink traditional models and build inclusive ecosystems that benefit all stakeholders.