John Bowen
About the Author
John Bowen is a distinguished scholar and author in the field of hospitality management, with over two decades of experience in academia and industry consulting. Holding a PhD in Business Administration, he has served as a professor at leading universities, where he developed innovative curricula on service marketing and customer experience strategies. Bowen's research focuses on the intersection of marketing principles and the unique demands of the hospitality and tourism sectors, emphasizing sustainable practices and digital transformation. His insights have influenced global business practices, earning him recognition from organizations like the American Marketing Association. Through his writing, Bowen bridges theoretical frameworks with practical applications, empowering professionals to thrive in a competitive landscape. He continues to lecture internationally and advise on hospitality ventures.
Books by John Bowen
