Daniel I. Kaplan

About the Author

Daniel I. Kaplan is an author and business leader whose work focuses on the practical challenges of building, managing, and revitalizing service organizations. Drawing on experience in leadership and operational transformation, Kaplan offers readers clear lessons for improving performance, strengthening customer relationships, and creating sustainable success. His approach combines strategic insight with actionable guidance, making his writing valuable to entrepreneurs, executives, managers, and professionals seeking meaningful business growth. Kaplan is the author of Service Success! Lessons From a Leader on How to Turn Around a Service Business, a practical guide to leading change and achieving stronger results in service-driven companies.