Service Success! Lessons From a Leader on How to Turn Around a Service Business
Service Success! offers leadership lessons for turning around a service business. Daniel I. Kaplan examines the challenges of service operations and provides a practical perspective for owners and managers working to improve performance, strengthen leadership, and create a more successful business.
About This Book
Service Success! focuses on the challenges and opportunities involved in leading a service business.
The book presents lessons from a leader on how to turn around service operations and pursue improved performance.
It is intended for business owners, managers, and leaders seeking practical perspectives on service-business success.
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