The Lost Art of Being Human: Why AI Won't Replace What Customers Actually Buy
by Sean Groleau
As artificial intelligence transforms business, The Lost Art of Being Human asks a vital question: what do customers actually buy? Sean Groleau explores the lasting value of human qualities and the importance of preserving meaningful connection in an increasingly automated marketplace.
About This Book
The Lost Art of Being Human examines the enduring importance of human qualities in a world increasingly shaped by artificial intelligence.
Focused on customer value, the book considers why people may seek more than automated efficiency when choosing products, services, and relationships with businesses.
It offers a timely perspective on the role of humanity in customer-centered business and the limits of what AI can replace.
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