The Psychology of CX 101: Read-Along Workbook
by Mark Levy
The Psychology of CX 101: Read-Along Workbook offers an introductory way to explore the psychology behind customer experience. Its workbook format supports guided reading and active engagement, making it a practical resource for readers beginning to study CX through a psychological lens.
About This Book
The Psychology of CX 101: Read-Along Workbook introduces the relationship between psychology and customer experience.
Presented as a read-along workbook, it is designed to support active engagement with the material.
The book may suit readers seeking an introductory resource for exploring customer experience through a psychological perspective.
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