Conducting the Reference Interview: A How-To-Do-It Manual for Librarians, Second Edition (How to Do It Manuals for Librarians)
by Catherine Sheldrick Ross, Kirsti Nilsen, Marie L. Radford
This second edition manual provides librarians with a practical how-to guide for conducting effective reference interviews. It explores techniques to understand user queries, improve interactions, and deliver better information services. Ideal for enhancing library reference skills through structured, actionable advice from expert authors.
About This Book
Conducting the Reference Interview offers a comprehensive guide for librarians seeking to improve their skills in engaging with patrons. The manual covers foundational principles and advanced strategies for eliciting user needs effectively.
Authors Catherine Sheldrick Ross, Kirsti Nilsen, and Marie L. Radford draw on their expertise to present updated content in this second edition, tailored for modern library practices.
Designed as part of the How to Do It Manuals for Librarians series, it emphasizes practical, step-by-step approaches to conducting successful reference interviews.
This resource is particularly valuable for both new and experienced librarians aiming to refine their communication and problem-solving abilities in reference services.
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