Conducting the Reference Interview: A How-To-Do-It Manual for Librarians, Second Edition (How to Do It Manuals for Librarians)
by Catherine Sheldrick Ross, Kirsti Nilsen, Marie L. Radford
A practical guide for librarians and library students, this second edition focuses on conducting reference interviews. It examines the professional process of communicating with patrons and addressing their information needs, making it a useful resource for those studying or practicing reference services.
About This Book
Conducting the Reference Interview is a professional guide for librarians focused on the reference interview process.
This second edition addresses how librarians can approach conversations with patrons who need information or assistance.
The book is designed as a how-to-do-it manual, offering practical attention to the work of reference services.
It is suited to librarians, library students, and others interested in developing their understanding of reference interviewing.
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