Digital Marketing
by Dave Chaffey, Fiona Ellis-Chadwick
Digital Marketing explores the fundamentals of online strategies, from marketplace analysis to macro-environment factors. It guides through strategy development, integrating digital media with the marketing mix and relationship building. Practical sections cover customer experience delivery, campaign planning, communications via digital channels, and performance evaluation for optimal results.
About This Book
This book provides a structured approach to digital marketing, beginning with foundational concepts and progressing to advanced strategies. It covers essential topics like online marketplace analysis and the digital macro-environment, equipping readers with tools to navigate the evolving digital space.
In the strategy development section, readers learn to formulate digital marketing plans, integrate digital media into the marketing mix, and leverage relationship marketing through online platforms. The content emphasizes practical applications for building customer relationships in a digital context.
The implementation and practice part focuses on delivering superior digital customer experiences, planning effective campaigns, and utilizing various digital media channels for communications. It also addresses evaluation techniques to improve channel performance and ensure ongoing success.
Overall, the book serves as a complete resource for professionals and students seeking to understand and apply digital marketing principles across micro and macro environments.
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