Operations Management
by Robert Johnston, Nigel Slack, Alistair Brandon-Jones
A foundational textbook exploring operations management principles, process design, supply chains, and quality improvement for modern organizations.
About This Book
Operations Management provides essential knowledge for understanding how organizations produce goods and deliver services efficiently.
The text covers core concepts including process design, capacity management, supply chain coordination, and quality improvement.
Readers gain practical frameworks for analyzing operational challenges across different industries and organizational contexts.
The book emphasizes both strategic decision-making and day-to-day operational excellence.
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