Loose Leaf for Service Management: Operations, Strategy, Information Technology (The Mcgraw Hill/Irwin Series in Operations and Decision Sciences)
by Sanjeev K. Bordoloi, James A. Fitzsimmons, Mona J. Fitzsimmons
Service Management: Operations, Strategy, Information Technology is a comprehensive resource in the McGraw Hill/Irwin Series. This loose leaf edition by Sanjeev K. Bordoloi, James A. Fitzsimmons, and Mona J. Fitzsimmons explores key aspects of service operations and decision sciences, providing essential knowledge for effective management in dynamic environments.
About This Book
This loose leaf edition of Service Management delves into the core principles of managing service operations, emphasizing strategic approaches and the integration of information technology.
Authored by Sanjeev K. Bordoloi, James A. Fitzsimmons, and Mona J. Fitzsimmons, the book is part of the renowned McGraw Hill/Irwin Series in Operations and Decision Sciences, offering practical insights for students and professionals.
Designed for flexibility, the loose leaf format allows easy customization and portability, making it ideal for academic and professional use in operations and decision-making contexts.
The content covers foundational topics in service operations, strategy formulation, and the role of technology in enhancing service delivery efficiency.
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