Loose Leaf for Service Management: Operations, Strategy, Information Technology (The Mcgraw-hill/Irwin Series in Operations and Decision Sciences)
by Sanjeev K. Bordoloi, James A. Fitzsimmons, Mona J. Fitzsimmons
This loose leaf textbook delves into service management, emphasizing operations, strategy, and information technology. Part of the McGraw-Hill/Irwin Series in Operations and Decision Sciences, it equips learners with essential tools for effective service operations and strategic decision-making in dynamic industries.
About This Book
This loose leaf edition provides a flexible format for studying service management, focusing on operations, strategy, and the role of information technology in service industries.
Authored by experts in the field, the book is part of the McGraw-Hill/Irwin Series in Operations and Decision Sciences, offering structured insights into managing service operations effectively.
Readers gain an understanding of how to integrate strategic planning with operational efficiency and leverage technology to enhance service delivery.
The content is designed for students and professionals seeking to apply decision sciences principles in real-world service contexts.
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