Customers Know You Suck: Actionable CX Strategies to Better Understand, Attract, and Retain Customers
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Customers Know You Suck: Actionable CX Strategies to Better Understand, Attract, and Retain Customers

by Debbie Levitt

Business Marketing Customer Service
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Customers Know You Suck offers a practical focus on customer experience, helping businesses think more clearly about how they understand, attract, and retain customers. Debbie Levitt presents actionable strategies for organizations seeking to strengthen customer relationships and improve the way they approach customer-focused work.

About This Book

Customers Know You Suck is a business book focused on customer experience and practical improvement.

Debbie Levitt presents strategies for better understanding customers and responding to their needs.

The book addresses ways to attract customers and encourage lasting relationships.

Its emphasis is on actionable customer experience practices for businesses and organizations.

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I will be using this book for: