Would You Do That to Your Mother?: The "Make Mom Proud" Standard for How to Treat Your Customers
by Jeanne Bliss
A business guide that uses the simple idea of treating customers as you would your own mother to improve service, loyalty, and everyday interactions.
About This Book
This book introduces the "Make Mom Proud" standard as a guiding principle for customer treatment.
It encourages organizations to reflect on their customer interactions and align them with values of respect and care.
The content focuses on practical ways to improve service by considering the human element in every exchange.
Readers are invited to evaluate their current practices against this maternal benchmark for quality and empathy.
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