Getting Past No: Negotiating with Difficult People
by William Ury
William Ury presents practical approaches for negotiating successfully with difficult people and reaching agreements despite resistance.
About This Book
Getting Past No offers strategies for handling resistance and conflict during negotiations.
The book focuses on techniques to break through barriers and move discussions forward.
Readers learn methods for staying calm and finding common ground under pressure.
Guidance is provided for preparing effectively and responding constructively to difficult tactics.
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