Operations Management: Processes And Supply Chains (11Th Edition)

About the Author

The author of Operations Management: Processes and Supply Chains (11th Edition) presents a practical, integrated approach to understanding how organizations design, manage, and improve the systems that create and deliver goods and services. Drawing together process analysis, supply chain coordination, quality, capacity, technology, and continuous improvement, the work connects foundational concepts with the operational challenges faced by contemporary organizations. The author’s focus on clarity, application, and managerial decision-making makes the book a useful resource for students, instructors, and professionals seeking to strengthen operational performance and build more responsive, efficient, and resilient supply networks.