Norhayati Zakaria
1 book
About the Author
Norhayati Zakaria is an author whose work explores the relationship between organizational culture, quality practice, and business excellence. In Internalizing a Culture of Business Excellence: Perspectives from Quality Professionals, Zakaria examines how quality professionals understand and contribute to excellence within organizations, bringing attention to the human and cultural dimensions of improvement. Her writing connects practical workplace perspectives with broader ideas in management and organizational development, offering readers thoughtful insight into how values, behaviors, and professional practice can support sustained performance and meaningful institutional change.
Common genres
Writing style
analytical
insightful
practical
Books by Norhayati Zakaria
