Jolene Koester
About the Author
Jolene Koester is a distinguished scholar and educator with over three decades of experience in intercultural communication and higher education. As a former president of California State University, Fullerton, she has dedicated her career to fostering global understanding and cultural competence in academic settings. Koester's research explores the dynamics of cross-cultural interactions, emphasizing practical strategies for navigating diverse environments in an increasingly interconnected world. Her influential textbook, Intercultural Competence (7th Edition), serves as a cornerstone resource for students and professionals seeking to build effective communication skills across cultures. Through her writing and leadership, Koester continues to inspire inclusive practices that bridge divides and promote mutual respect in multicultural societies.

