Anna Drezen

About the Author

Anna Drezen is a sharp-witted author and comedian whose debut book, How May We Hate You?: Notes from the Concierge Desk, draws from her years of frontline experience in the hospitality industry to deliver hilarious, unflinching insights into the absurdities of customer service. With a background in writing for television shows like Saturday Night Live and the Emmy-winning Billy on the Street, Drezen brings her keen observational humor to the page, transforming everyday frustrations into laugh-out-loud anecdotes that resonate with anyone who's ever dealt with the public. Her work celebrates the resilience of service workers while skewering the entitled behaviors that make their jobs a daily comedy of errors, establishing her as a fresh voice in humorous nonfiction.