ServiceNow Customer Service Management (CSM) Cheat Sheet: Practical Enterprise Edition | Customer Cases, Customer 360, Flow Designer, Automation, ... (ServiceNow Professional Series)
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ServiceNow Customer Service Management (CSM) Cheat Sheet: Practical Enterprise Edition | Customer Cases, Customer 360, Flow Designer, Automation, ... (ServiceNow Professional Series)

by K Vennkkat Sai

Business Education Technology
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ServiceNow Customer Service Management (CSM) Cheat Sheet offers a practical enterprise reference covering customer cases, Customer 360, Flow Designer, and automation. Designed for readers exploring ServiceNow CSM, this concise guide organizes essential topics in an accessible format for professional use and review.

ASIN B0HCNVLZFT Views 9 Publisher Independently published Year 2026 Format Paperback Product Group Book Pages 101 Adult No Created October 12, 2026 Updated October 30, 2026
About This Book

ServiceNow Customer Service Management (CSM) Cheat Sheet presents a practical enterprise-focused reference for working with ServiceNow CSM.

The book covers customer cases, Customer 360, Flow Designer, and automation.

Part of the ServiceNow Professional Series, it is designed as a concise resource for readers seeking an organized overview of key CSM topics.

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I will be using this book for: