事故を防ぐ！警備員のソフト言葉１００選・励まし言葉１００選: 現役警備員１４年の実体験 (Japanese Edition)
by 是永和夫
Drawing from 14 years of hands-on security experience, this Japanese edition presents 100 soft phrases to prevent accidents and 100 encouraging words to build positive interactions. It equips guards with practical, empathetic communication strategies for safer, more effective work environments.
About This Book
This book compiles essential communication tools for security personnel, focusing on gentle language to de-escalate situations and avoid mishaps.
Based on the author's 14 years as an active security guard, it offers practical insights into using words effectively on the job.
Readers will find 100 selected soft phrases designed to maintain safety and harmony in professional settings.
Additionally, 100 motivational encouragements are included to support team morale and personal growth in security roles.
Ideal for current guards or those entering the field, this guide emphasizes empathetic dialogue rooted in real experiences.
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