カスハラ時代の企業防衛術：社員を守る実践マニュアル: ｢お客様は神様｣から ｢お客様と対等なパートナー｣へ (Japanese Edition)
by 芦田 みらい
A practical manual helping companies protect staff from customer harassment and build equal business partnerships.
About This Book
This book provides practical guidance for businesses facing customer harassment issues.
It offers strategies to protect employees while maintaining professional relationships.
The manual emphasizes moving from traditional customer-centric views to balanced partnerships.
Readers will find actionable steps for implementing effective defense measures in the workplace.
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