Care Like a Mouse: The Key to Delivering Disney Quality Service
by Martin Lindstrom, Lenn Millbower
Care Like a Mouse examines the concept of delivering Disney-quality service and the importance of caring for customers. Martin Lindstrom and Lenn Millbower offer a focused business title for readers interested in customer experience, service excellence, and practical approaches to creating a stronger standard of care.
About This Book
Care Like a Mouse focuses on the principles behind delivering Disney-quality service.
Written by Martin Lindstrom and Lenn Millbower, the book presents customer care as a deliberate and meaningful business practice.
It is suited to readers interested in service excellence, customer experience, and professional standards.
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