解決衝突與調解技巧，第二版 (Dispute Resolution and Mediation Skills, Second Edition)
Dispute Resolution and Mediation Skills, Second Edition by William C. Y. Kong provides essential techniques for managing conflicts and facilitating mediation. This updated guide helps readers build practical skills to resolve disputes efficiently in professional and personal contexts, emphasizing effective communication and strategic approaches.
About This Book
This book, titled Dispute Resolution and Mediation Skills, Second Edition, offers a comprehensive guide to handling conflicts through mediation and resolution strategies.
Authored by William C. Y. Kong, it builds on foundational principles to enhance practical application in real-world scenarios.
The content focuses on developing key techniques for effective dispute management, suitable for professionals in legal and business environments.
As a revised edition, it incorporates updated insights to address contemporary challenges in mediation practices.
Reviews
No reviews yet. Be the first to review this book!