ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition
Claire Agutter’s ITIL® 4 Essentials is a focused guide for readers preparing for the ITIL 4 Foundation exam. This second edition also serves as a practical reference for continuing to develop familiarity with ITIL 4 and its essential concepts beyond the examination.
About This Book
ITIL® 4 Essentials presents an essential guide to the ITIL 4 Foundation exam and the knowledge that supports continued learning beyond certification.
Written by Claire Agutter, this second edition is intended for readers seeking a focused introduction to ITIL 4 essentials.
Use it as a study companion for foundational exam preparation or as a reference while building familiarity with ITIL 4.
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