ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition
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ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition

by Claire Agutter

Certification Study Guide IT Service Management ITIL
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Essential guide covering ITIL 4 concepts and practices for the ITIL 4 Foundation exam and professional use.

About This Book

This book provides essential coverage of ITIL 4 for readers preparing for the ITIL 4 Foundation exam.

It explains core ITIL 4 concepts and practices in a straightforward manner.

The content supports both exam study and practical application beyond certification.

Readers receive guidance aligned with the ITIL 4 framework and its updates.

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I will be using this book for: