De-Escalate: How to Calm an Angry Person in 90 Seconds or Less
by Douglas Noll
In De-Escalate, Douglas Noll presents accessible strategies to calm an angry person swiftly, in 90 seconds or less. Drawing on emotional intelligence principles, the book equips readers with tools to diffuse anger, promote understanding, and resolve conflicts effectively in various situations.
About This Book
De-Escalate offers a straightforward approach to managing anger in others during high-emotion moments. The book focuses on quick, effective methods to reduce tension without confrontation.
Author Douglas Noll shares insights into understanding emotional triggers and responding with empathy. Readers learn to apply these skills in everyday interactions, from personal disputes to professional settings.
With an emphasis on brevity and practicality, the techniques aim to foster calmer communication and prevent escalation. This resource is designed for anyone seeking to improve conflict resolution abilities.
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