Customer Service: A Practical Approach by Elaine K. Harris (2000-01-15)
Customer Service: A Practical Approach by Elaine K. Harris delivers essential guidance for enhancing service quality in business environments. Through clear strategies and practical insights, it equips readers with the tools to improve customer interactions and achieve better outcomes in professional settings.
About This Book
This book offers a straightforward and practical approach to customer service, designed for professionals seeking to improve their skills in this vital area.
Authored by Elaine K. Harris, it provides foundational concepts and techniques applicable in various business settings.
Published in 2000, the work emphasizes real-world application to foster effective communication and satisfaction.
Readers will find it a valuable resource for understanding the principles that drive successful customer interactions.
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