The Trusted Advisor by Maister, David H., Green, Charles H., Galford, Robert M. (October 5, 2000) Hardcover
In 'The Trusted Advisor,' David H. Maister and co-authors reveal how professionals can foster deep trust with clients to achieve long-term success. The book demystifies the art of advising, focusing on relationship-building techniques that prioritize client needs and mutual respect. Ideal for anyone in service-oriented fields aiming to elevate their practice.
About This Book
The Trusted Advisor explores the foundational elements of trust in advisory roles, emphasizing the importance of genuine relationships over transactional interactions.
Authors David H. Maister, Charles H. Green, and Robert M. Galford draw on their expertise to outline practical approaches for professionals seeking to become indispensable partners to their clients.
Published in hardcover on October 5, 2000, this book provides actionable insights for consultants, lawyers, accountants, and other service providers.
Through real-world examples, it highlights how trust is cultivated through empathy, effective communication, and consistent delivery of value.
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