Managing the Unexpected: Sustained Performance in a Complex World
by Karl E Weick, Kathleen M. Sutcliffe
A guide to building organizational resilience by understanding how high-reliability teams manage complexity and unexpected challenges.
About This Book
Managing the Unexpected examines how organizations sustain performance when facing complexity and uncertainty.
The authors draw on research into high-reliability organizations to identify practices that support resilience.
Readers will learn principles for anticipating problems and responding effectively to unexpected events.
The book emphasizes mindfulness, communication, and adaptive decision-making in dynamic settings.
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