Employees First, Customers Second: Turning Conventional Management Upside Down
by Vineet Nayar
Vineet Nayar challenges conventional management thinking with a provocative premise: put employees first and customers second. This business and leadership title invites readers to reconsider how organizations prioritize people, make decisions, and approach the relationship between employee experience and customer value.
About This Book
Employees First, Customers Second presents a management perspective built around reversing a familiar organizational priority.
Written by Vineet Nayar, the book focuses on the relationship between employees, customers, and business management.
Its central premise invites readers to reconsider conventional approaches to leadership and organizational decision-making.
This title is suited to readers interested in business, management, leadership, and workplace strategy.
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