Design for Six Sigma for Service (Six SIGMA Operational Methods)
by Kai Yang
Design for Six Sigma for Service explores how Six Sigma operational methods can be applied to service settings. Written by Kai Yang, it provides a structured perspective on designing and improving service processes for readers interested in business operations, quality management, and process development.
About This Book
Design for Six Sigma for Service presents Six Sigma operational methods in the context of service organizations.
The book focuses on applying structured design and improvement principles to service processes.
It offers a process-oriented perspective for readers interested in quality, operational performance, and service development.
Written by Kai Yang, this title is intended for readers studying or practicing service-focused Six Sigma methods.
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