Words That Work: It's Not What You Say, It's What People Hear
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Words That Work: It's Not What You Say, It's What People Hear

by Frank I. Luntz

Business Communication
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A guide to using language that resonates, helping readers communicate more effectively by focusing on perception rather than intent.

About This Book

Words That Work explores the power of language in shaping how people think and respond.

It reveals why certain phrases resonate while others fall flat in communication.

The book offers insights into crafting messages that connect with audiences effectively.

Readers learn to align their words with what people actually hear and understand.

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I will be using this book for: