Introduction to conflict management: Improving performance using the TKI
A concise guide introducing the Thomas-Kilmann Conflict Mode Instrument to help professionals understand and manage workplace conflict for better performance.
About This Book
This book introduces the Thomas-Kilmann Conflict Mode Instrument (TKI) as a framework for understanding and managing workplace conflict.
It explains five primary conflict-handling modes and how each can be applied to improve team dynamics and performance.
The content focuses on practical strategies for assessing conflict situations and selecting appropriate responses.
Readers learn to recognize different conflict styles and develop skills to handle disagreements more effectively.
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