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ITIL® 4 Foundation

by Peoplecert

IT Certification Foundation Guide ITSM

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An essential introduction to the ITIL 4 framework, providing the core concepts and practices needed for effective IT service management.

ISBN-13 9789925349340 ASIN 9925349346 Views 58 Publisher PeopleCert Year 2025 Format Paperback Product Group Book Pages 201 Created February 21, 2026 Updated September 09, 2026

About This Book

This book introduces the ITIL 4 framework for managing IT services.

It covers key concepts, principles, and practices essential for effective service management.

Readers will learn how to align IT services with business needs and improve service delivery.

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I will be using this book for:

ITIL® 4 Foundation

About This Book

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I will be using this book for: