Técnicas de Secretariado. Comunicação Verbal e Escrita, Noções Operacionais e Comportamento Organizacional
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Técnicas de Secretariado. Comunicação Verbal e Escrita, Noções Operacionais e Comportamento Organizacional

by Cleide Cristina Da Silva

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Técnicas de Secretariado offers a thorough examination of secretarial techniques, including verbal and written communication, operational concepts, and organizational behavior. This resource equips readers with the knowledge to excel in administrative roles, fostering better workplace efficiency and interpersonal skills.

About This Book

This book delves into the core techniques of secretarial work, providing a solid foundation for effective professional practice.

It covers verbal and written communication skills, essential for clear and efficient interactions in the office setting.

Readers will gain insights into operational notions that streamline daily administrative tasks and processes.

The text also addresses organizational behavior, helping individuals understand and navigate workplace dynamics.

Designed for aspiring and current secretaries, it offers practical guidance to improve productivity and professionalism.

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I will be using this book for: