服务心理学(第3版)
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服务心理学(第3版)

by 张等菊

Business Psychology
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An introductory text on psychological principles applied to service industries, suitable for students and professionals seeking foundational knowledge.

About This Book

服务心理学(第3版) explores core psychological concepts relevant to service interactions.

The book presents foundational theories and their application in professional environments.

Readers gain insight into human behavior within service contexts.

Content is structured to support both students and practitioners.

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I will be using this book for: