Proposta para melhorar a qualidade do serviço de vendas por telefone: Da empresa Estado do Banco Contacto 24 horas S.A (Portuguese Edition)
by Crisla Rubilar E., Natalia Rubilar H.
Explore a detailed proposal for elevating the quality of telephone sales services at Banco Contacto 24 horas S.A. This Portuguese edition by Crisla Rubilar E. and Natalia Rubilar H. delves into strategies for better customer service in a round-the-clock banking setting, offering actionable improvements for sales efficiency and satisfaction.
About This Book
This work outlines a structured proposal aimed at improving the telephone sales service within the operations of Banco Contacto 24 horas S.A.
The focus is on enhancing service quality through targeted strategies that address key aspects of customer engagement over the phone.
Authored by Crisla Rubilar E. and Natalia Rubilar H., the book provides a comprehensive examination of the company's 24-hour contact framework.
It serves as a valuable resource for professionals seeking to optimize sales processes in the banking sector.
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