Short Courses. English for Customer Care. Mit CD-ROM
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Short Courses. English for Customer Care. Mit CD-ROM

by Rosemary Richey

Education English Language business English
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Practical English training for customer service staff, covering key phrases, listening skills, and workplace communication with audio support.

About This Book

Short Courses: English for Customer Care provides targeted language training for professionals in service roles.

The course focuses on essential communication skills needed in customer-facing situations.

Learners practice vocabulary and expressions commonly used in support and sales environments.

Audio materials on the included CD-ROM support listening and pronunciation development.

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I will be using this book for: