Communication Skills At Work: From Conflict to Collaboration: Mastering Active Listening, Persuasion & Emotional Intelligence for Workplace Success
Communication Skills At Work presents a practical focus on active listening, persuasion, and emotional intelligence in professional settings. Stephen Landis explores how stronger communication can help readers navigate conflict, encourage collaboration, improve workplace relationships, and develop the interpersonal skills associated with success.
About This Book
Communication Skills At Work focuses on the abilities that support effective interaction in professional environments.
The book explores active listening as a foundation for understanding others and improving workplace conversations.
It also addresses persuasion and emotional intelligence as tools for handling communication challenges and building more productive relationships.
With an emphasis on moving from conflict to collaboration, the book presents communication as an important part of workplace success.
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