BIFF for Healthcare: Reducing Conflict with 3 Simple Skills (Conflict Communication, 8)
BIFF for Healthcare offers a focused approach to reducing conflict through three simple communication skills. Written by Bill Eddy and Ekaterina Ricci, this guide applies conflict communication principles to healthcare settings and supports readers seeking clearer, more constructive professional interactions.
About This Book
BIFF for Healthcare focuses on reducing conflict through communication.
The book presents three simple skills for handling conflict in healthcare settings.
Written by Bill Eddy and Ekaterina Ricci, it is part of the Conflict Communication series.
This guide is intended for readers seeking practical approaches to clearer, more constructive professional interactions.
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