Funeral Home Customer Service from A-Z: Creating Exceptional Experiences for Today's Families
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Funeral Home Customer Service from A-Z: Creating Exceptional Experiences for Today's Families

by Wolfelt, Alan D., Ph.D.

Business Self-Help
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Funeral Home Customer Service from A-Z addresses the importance of exceptional customer service in funeral homes. Designed around today’s families, this professional resource presents an accessible A-to-Z approach to creating thoughtful, effective experiences during funeral service interactions.

About This Book

Funeral Home Customer Service from A-Z focuses on customer service within the funeral home setting.

The book centers on creating exceptional experiences for today’s families.

Its A-to-Z format offers a broad, accessible approach to the subject for funeral service professionals and others interested in compassionate, effective service.

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I will be using this book for: