Service That Sells! the Art of Profitable Hospitality
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Service That Sells! the Art of Profitable Hospitality

by Jim Sullivan, Phil Roberts

management guide Customer Service Hospitality Business
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A concise resource on profitable hospitality that links superior service practices with stronger sales and lasting customer relationships.

About This Book

Service That Sells! the Art of Profitable Hospitality offers guidance on delivering outstanding customer experiences in the hospitality industry.

The book emphasizes practical techniques that connect quality service with increased revenue and guest satisfaction.

Readers will find strategies focused on staff training, operational efficiency, and creating memorable dining experiences.

Content is presented in a straightforward manner suitable for managers, owners, and service professionals.

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I will be using this book for: