ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond
ITIL® 4 Essentials provides a focused introduction to the ITIL 4 framework for readers preparing for the Foundation exam. It is also designed as a practical reference for building knowledge of ITIL 4 and continuing to explore its role in IT service management beyond the examination.
About This Book
ITIL® 4 Essentials is an introductory guide to the ITIL 4 framework and its relevance to IT service management.
It is designed to support preparation for the ITIL 4 Foundation exam, helping readers build a structured understanding of the subject.
The book also serves as an essential reference for exploring ITIL 4 beyond the exam.
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