Leading Ancillary and Support Departments to Higher Performance: The New Service Imperative for Patient Care
Leading Ancillary and Support Departments to Higher Performance explores how healthcare leaders can guide support departments toward stronger performance and more effective service. With a focus on the connection between operational support and patient care, this book offers a management-centered perspective for healthcare professionals and administrators.
About This Book
Leading Ancillary and Support Departments to Higher Performance examines leadership and performance in the departments that support healthcare delivery.
The book centers on the service imperative for patient care, connecting departmental effectiveness with the broader healthcare experience.
It is intended for readers interested in healthcare management, operational improvement, and leading support functions toward higher performance.
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